Smokey Road Middle School

965 Smokey Road | Newnan, Ga 30263 | (770) 254-2840 | Fax (770) 304-5933

Follow the instructions below when sending an email to the Kbox to create a work order ticket.

 

1. Make sure you put a brief description of the problem in the subject line.

2. Do not put anything in front of or behind the first line of the body of the email. This line is code to set the location of the ticket and route it to the proper technician. This line should be @Location=Your School Name. Do not put your room number or room name on this line.

3. Underneath the location code put as much information as possible about the problem. (Click on the second line under the location code.)

Remember that the Kbox is only being used for technology tickets.

Your email should look something like this below: